Privacy & Cookie Policy

Last updated: 27 March 2026

This Privacy & Cookie Policy explains how Leslie Quigley Beauty (“we”, “us”, “our”) collects and uses personal data when you use our website, visit our salon, book appointments, or contact us. We process personal data in line with the EU General Data Protection Regulation (GDPR) and the Irish Data Protection Act 2018.

Online booking: When you use our booking app at book.lesliequigleybeauty.ie, you may see additional notices (for example in the app footer or at checkout). Read those together with this policy.

Who we are (data controller)

The data controller responsible for your personal data is:

Leslie Quigley Beauty
Unit 8, Woodstown Shopping Centre, Ballycullen Road
Ballycullen, Knocklyon, Co. Dublin, D16 Y004
Ireland

For privacy questions or to exercise your rights, contact us at hello@lqb.ie or telephone (01) 442 8500.

What data we collect and why

We only collect personal data that we need for the purposes below. The list summarises the main categories, purposes, and legal bases under GDPR Article 6.

• Website visits & cookies (analytics): With your consent (cookie banner), we may use Google Analytics to collect pseudonymous usage data (e.g. pages viewed, device type). Legal basis: consent (you may withdraw consent at any time). Without consent, we only use essential cookies as described below.
• Phone calls: If you call us, we may process your phone number and any details you give (e.g. name, preferred time) to handle your enquiry or booking. We do not routinely record calls. Legal basis: performance of a contract / steps prior to a contract, and our legitimate interests in running the business and responding to customers.
• Email: If you email us, we process your email address and message content to reply. Legal basis: legitimate interests (responding to enquiries) and, where relevant, contract.
• In the salon: We may process limited personal data needed to provide nail and beauty services (e.g. name if you give it, contact details, treatment preferences, payment-related information handled by our payment provider at point of sale). Legal basis: performance of a contract and legitimate interests in operating a safe, professional salon.
• Online booking: When you use our online booking service at book.lesliequigleybeauty.ie, you provide details such as name, contact information, and appointment preferences. That processing is governed by notices on the booking service and this policy. We use the data to manage appointments and communicate about your booking. Legal basis: performance of a contract and, where applicable, legitimate interests. Payment card data, if collected, is processed by our payment service provider; we do not store your full card details on our salon systems.
• WhatsApp & messaging: If you contact us via WhatsApp or similar apps, your messages and profile information available to us are processed by the relevant provider (e.g. WhatsApp Ireland Limited / Meta) under their terms and privacy policy. We use such messages only to respond to you and manage enquiries or bookings. Legal basis: legitimate interests (responding to you) and, where you book a service, contract. See Meta’s privacy information: WhatsApp Privacy Policy and Meta Privacy Policy.
• Social media: If you interact with our pages on social platforms, those platforms process your data under their own policies. We may see your public profile information and messages you send us there. Legal basis: legitimate interests in engaging with customers and promoting our business.

Recipients and international transfers

We use trusted service providers who process data on our behalf (processors), including:

• Website & infrastructure: Our website may be delivered via providers such as Cloudflare (security, performance, and hosting-related processing). See Cloudflare’s Privacy Policy.
• Google Analytics: Google’s Privacy Policy. Google may process data in the United States and other countries; where required, Google relies on appropriate safeguards such as the EU–US Data Privacy Framework and/or standard contractual clauses.
• Meta / WhatsApp: Where applicable, data may be processed by Meta companies inside and outside the EEA; Meta provides information on transfers and safeguards in its policies.

We do not sell your personal data.

Retention

We keep personal data only as long as necessary for the purposes above, including legal, accounting, or complaint-handling requirements. Enquiry data from calls or emails is not kept longer than needed to complete the matter unless a longer period is required by law. Booking-related data is retained in line with our booking system and business needs. Analytics data is subject to Google’s retention settings and our configuration.

Security

We implement appropriate technical and organisational measures to protect personal data against unauthorised access, loss, or alteration, in line with the nature of our business and the data we hold.

Cookie Policy

What are cookies?

Cookies are small text files stored on your device when you visit a website. They are widely used to make sites work and to understand how visitors use them.

How we use cookies

• Essential: To remember your cookie consent choice (e.g. our cookie_consent_given storage).
• Analytics (non-essential): Google Analytics cookies (such as _ga, _gid) are set only after you accept non-essential cookies via our banner.

Managing cookies

You can change your mind using your browser settings to block or delete cookies. Blocking all cookies may affect how the site works. You can also use our cookie banner when shown.

Your rights under GDPR

Depending on the situation, you have the right to:

• Access your personal data.
• Rectification of inaccurate data.
• Erasure (“right to be forgotten”) in certain cases.
• Restriction of processing.
• Data portability where processing is based on consent or contract and is automated.
• Object to processing based on legitimate interests (including profiling in some cases).
• Withdraw consent at any time where processing is based on consent (e.g. analytics cookies), without affecting the lawfulness of processing before withdrawal.
• Lodge a complaint with the Irish Data Protection Commission (DPC): www.dataprotection.ie.

To exercise your rights, contact us at hello@lqb.ie or (01) 442 8500. You may also complain to the DPC if you believe our processing infringes GDPR.

We do not use automated decision-making or profiling that produces legal or similarly significant effects in relation to you.

Children

Our services are aimed at adults and families. If you are a parent or guardian and believe we have collected information about a child inappropriately, please contact us and we will take steps to delete it where required.

Changes to this Policy

We may update this Policy from time to time. The “Last updated” date at the top will change when we do. Material changes may be highlighted on our website where appropriate.

Contact us

Questions about this Privacy & Cookie Policy:

• Email: hello@lqb.ie
• Phone: (01) 442 8500
• WhatsApp: 086 222 8500
• Post: Leslie Quigley Beauty, Unit 8, Woodstown Shopping Centre, Ballycullen Road, Ballycullen, Knocklyon, Co. Dublin, D16 Y004, Ireland